Class & Training Schedule:
Friday, May 16
1:00 – 4:30 pm Afternoon Sessions:
FM-01 Finding and Creating Social Media Content to Help Your Customers Know, Like and Trust You– Caroline Legrand | Shop Marketing Pros
FM-02 Lead Conversion: Master the Game- Jeremy O’Neal | WTI/Worldpac
FM-03 From Chaos to Clarity: Enhanced Communication for Auto Repair Shops – Sara Fraser | AutoLeap
FT-01 Variable Valve Timing: Fundamentals & Diagnostic Processes- Eric Ziegler | WTI/Worldpac
FT-02 A Streamlined Approach To Diagnostic Dilemmas- Brandon Steckler | WTI/Worldpac
FT-03 Diagnosing Gnarly Intermittent Faults– Gary Smith & Adam Robertson | WTI/Worldpac
5:00 – 7:00 pm Evening Reception & Trade Show
6:00 – 7:30 pm Afternoon Sessions:
FT-04 Macs A/C 609 Certification Class and Test– | MACS
Saturday, May 17
8:00 – 12:00 pm Morning Sessions:
SM-05 From Customer To Client: How To Win By Building Effective Relationships – Jaron Klebler | Repair Shop of Tomorrow
SM-06 7 Habits of Highly Successful Service Advisors – Bill Haas | AIM – Auto Ignite Management
SM-07 The Essential Laws of The Profitable Shop Manager – Jeremy O’Neal | WTI/Worldpac
ST-05 Conquering Network Diagnostics – Rich Falco | CTI/Carquest Technical Institute
ST-06 Tactical Diagnostic Series – Scan and Scope -Gerard Tonno
ST-07 Introduction to Keys & Immobilizer Systems -Keith Perkins | CTI/Carquest Technical Institute
ST-08 Pressure Waveform Acquisition and Analysis, From The Inside-Out (8:30am-5:00pm – all-day) – Brandon Steckler | WTI/Worldpac
ST-09 Hybrid -EV Class (8:30am-5:00pm – all-day) – Gary Smith & Adam Robertson | WTI/Worldpac
12:00 – 2:00 pm Lunch & Trade Show
2:00 – 5:00 pm Afternoon Sessions:
SM-09 Culture Shock Electrifying the Workplace – Sara Fraser, Bill Haas | AIM – Auto Ignite Management
SM-010 Provide you 10 steps to being crazy easy to do business with & Delegation: The ability to put your team in the driver seat, and create deeper engagement –
Conner Tracy | KUKUI
SM-011 Effective Time Management for Service Advisor, Shop Owners and Technicians – Jeremy O’Neal | WTI/Worldpac
ST-010 Diagnostic Application of Wiring Schematics – Rich Falco | CTI/Carquest Technical Institute
ST-011 PicoScope 7 Operating Tips & Tricks – Justin Morgan | Pico Technologies
ST-012 J2534 Asian Programming Update – Keith Perkins | CTI/Carquest Technical Institute
5:00 – 7:00 pm Evening Reception & Trade Show
*Schedule subject to change
